Privacy Policy
Effective Date: February 12, 2025
1. Introduction
Welcome to Grasten Power Technologies. We are committed to protecting your privacy and ensuring compliance with 10DLC (10-Digit Long Code) messaging regulations. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including SMS/MMS communications.
2. Information
We Collect We may collect the following information:
- ∙ Personal Information: Name, phone number, email address, and other identifiers you provide.
- ∙ Message Data: SMS/MMS messages sent or received, including timestamps and content.
- ∙ Usage Data: Information about how you interact with our website, mobile application, and messaging services.
3. How We Use Your Information
We use the information we collect to:
- ∙ Deliver and manage SMS/MMS messaging services.
- ∙ Provide customer support and respond to inquiries.
- ∙ Improve our services and enhance user experience.
- ∙ Comply with legal and regulatory requirements, including 10DLC compliance.
- ∙ Prevent fraud and unauthorized access.
4. Data Sharing and Disclosure
We do not sell your personal data. No information will be shared with third parties for marketing and/or promotional purposes. However, we may share your information with:
- ∙ Service Providers: Third-party vendors who assist in delivering messaging services.
- ∙ Regulatory Authorities: If required to comply with laws, regulations, or legal processes.
- ∙ Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.
5. User Choices and Opt-Out
- ∙ You may opt out of SMS/MMS communications at any time by replying STOP to any message you receive.
- ∙ For assistance, text HELP to 713-913-3851 or you can email us at [email protected] or call us at 281-259-6500.
- ∙ Note that opting out may prevent you from receiving important updates and service-related messages.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or mobile networks is 100% secure.
7. Data Retention
We retain your personal data only as long as necessary for business purposes and to comply with legal obligations.
8. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Grasten Power Technologies
[email protected]
281-259-6500
10890 TX-242
Conroe, TX 77385