Steve Norris

…they stand behind their product – the installation was excellent. The product adds piece of mind and we have “enjoyed” power outages now for several years.

Very efficient, on time , courteous ,

Install a year and a half ago went without a hitch. Grasten obtained all permits and was present for each phase. Their technician, Jordan, was on time, professional and answered questions I had without hesitation. We haven’t had any problems, but based on what Grasten has done so far, I don’t doubt they would stand by the product (General Whole Hose Generator)

I like their yearly contract option for service. This really helps us not to forget to get our generator serviced regularly. I also like the fact that when they say they are showing up they indeed show up. I also like the fact that their folks are always friendly, helpful and efficient.

On time. Quick low estimates. Very courteous.

Everything from the sales to the service. Very professional.

Great service, value and people. They were competitive and did exactly what they said they were going to do on the schedule they said.

I needed some parts and the lady who helped me went to great lengths to find my parts and order them.

Grasten provided a comprehensive PM inspection on my backup generator. It was easy to schedule an appointment, technician called ahead and arrived in time for appointment, inspection and maintenance activities were performed in a quality manner.

Grasten has always provided great service. The tech is on time and does the needed work in a professional and timely manner. Jordan was my tech the last two times.