Does Grasten Power service the generator after it’s installed?

Yes. The team that installs it is the same team that services it. Our service vehicles are mobile, stocked with the parts that come up most often, and our dispatch runs 24/7 with a live phone (no answering service). When a major storm hits Greater Houston, our fleet stays in the metro to work through the call volume. Most Houston customers sign up for an annual maintenance plan at installation. It keeps the unit running right and keeps the 12 year warranty valid.