Generator Installation in Richardson, TX
Richardson, TX is a hub for technology and business, offering residents great schools, established neighborhoods, and proximity to Dallas. Grasten installs and services standby generators here from our Dallas facility, part of our Dallas service area.
Richardson Outage History
Why Richardson Homeowners Act
The May 28, 2024 storms put more than 340,000 Oncor customers in Dallas County in the dark by noon, and 248,000 were still out at 10 p.m. After the May 28, 2024 storms, 10 percent of Richardson customers were still without power three days later, by the city's count. The October 2019 tornado tracked into Richardson and left more than 7,000 Oncor customers in the city without power the next morning, out of more than 140,000 across the area; 2,261 Richardson customers were still out two days later. Winter Storm Uri in February 2021 left nearly 254,000 Oncor customers in Dallas County without power on the afternoon of February 16, many for days in subfreezing cold.
Richardson at a Glance
Power Outage Profile
The local details that shape your install: who runs the grid, who issues the permit, and which gas partners are in your area.
Oncor owns the poles and wires in Richardson. You choose a retail electric provider; Oncor restores outages.
The City of Richardson Building Inspection department issues stand-alone electrical and gas permits online to registered licensed contractors. Grasten pulls the permit with a licensed electrician and schedules the inspections.
Atmos Energy's Mid-Tex Division runs the gas mains in Richardson. Streets without a main use a propane tank.
May 28, 2024 storms: more than 340,000 Oncor customers in Dallas County were without power by noon, and 248,000 were still out at 10 p.m.
Why Richardson Chooses Grasten
What Makes Us Different
Multi Brand Dealer
Richardson homes run on Oncor power and either Atmos gas or a propane tank. Grasten matches the generator to that setup across four brands: Kohler when quiet matters, Cummins for heavier loads, Briggs & Stratton for essential circuits, and Generac, the most widely installed.
Four Brands, One Recommendation
12 Year Power Plus Warranty
The City of Richardson issues electrical permits online only to registered licensed contractors, and our in-house electricians do that work themselves, with no subcontractors. Their Generac air-cooled installs carry 12 years of Power Plus coverage on parts, labor, travel and major components.
12 Years of Full Coverage
Customized Mobile Fleet
After the October 2019 tornado, 2,261 Richardson customers were still without power two days later. Our vans, based about 6 miles away in Dallas, carry the parts most repairs call for, and someone picks up the phone around the clock.
Ready to Roll
Typically 30 to 90 days from estimate to power on, depending on City of Richardson permit timelines. Grasten pulls the permit with a licensed electrician and schedules the inspections. See all six differentiators and the full process on the Dallas page ›
Richardson Pricing
What Does a Generator Cost in Richardson?
A whole home generator in the Dallas-Fort Worth metro costs $7,000 to $25,000+, installed. Here's where most Richardson homes land.
Essential circuits (lights, fridge, AC unit)
Most homes under 3,000 sq ft (full house)
Larger homes, multiple HVAC zones
Large homes, home offices, medical equipment
Prices include equipment, in-house installation, transfer switch, City of Richardson permit fees, and our 12-year warranty. Where a Atmos gas main reaches your street, a natural gas connection typically adds minimal cost compared with a propane tank installation.
Because Grasten Power installs with our own crews instead of subcontractors, we cut out the outside markup that pushes installation costs higher at other companies. As a multi brand dealer, we match you with the unit that fits your home and budget rather than the only one on the shelf. The result is a higher quality installation at a fair price.
Dallas Hub
Part of Our Dallas Region
Full pricing guide, the four-brand comparison, and the complete regional FAQ.
Also Serving Near Richardson
Also serving Wylie, Rowlett, The Colony and the rest of Dallas and Collin counties.
Frequently Asked Questions
Richardson Generator Questions, Answered
Do I need a permit to install a generator in Richardson?
Yes. The permit comes from the City of Richardson Building Inspection department, currently at the City Hall Annex, 2360 Campbell Creek Boulevard, Suite 550; stand-alone electrical, gas, plumbing and mechanical permits are issued through the city’s online permitting portal to registered licensed contractors. A Richardson address outside the city limits goes through the Dallas County Department of Unincorporated Area Services (permits through the MGO portal) or Collin County Development Services in McKinney (Citizen Self-Service portal). Grasten pulls the permit with a licensed electrician and schedules the inspections.
What knocks out power in Richardson?
Spring and summer storms with straight-line wind and hail, the occasional tornado, and the kind of winter event that took the ERCOT grid down statewide. The May 28, 2024 storms put more than 340,000 Oncor customers in Dallas County in the dark by noon, and 248,000 were still out at 10 p.m. After the May 28, 2024 storms, 10 percent of Richardson customers were still without power three days later, by the city’s count. A standby generator starts on its own within seconds and runs until Oncor restores service.
Is natural gas available at my Richardson address?
Often, yes. Atmos Energy serves Richardson. Where there is no gas main on your street, the generator runs on propane from a tank on your property. We confirm which applies during the free estimate.
Will my Richardson HOA allow a whole home generator?
Many HOAs require architectural approval before installation. Grasten Power prepares the application package and goes through the review process for you, so you are not chasing board approvals on your own.
How fast can Grasten reach Richardson for repairs?
Richardson is served from our Dallas facility at 10840 Sanden Dr B, about 6 miles away. Our service vehicles are built out for first visit repairs and stocked with the parts that come up most, and our dispatch runs 24/7 with a live phone.
Get Started
Prepare Now Before the Next Storm
Free Richardson estimate. We pull the permits, then install and service your generator.