Customer_Review

We called Grasten to perform the first service on our standby Generac 38 kw generator. Trevor their service technician was professional and knowledgeable. He reviewed the service requirements in terms of what Generac recommends and performed the service with no issues. It was a good experience all around from scheduling the maintenance to the work performed . We would highly recommend Grasten. Good job! A.J. Clark Woodlands Tx

This company got it done. There is no other way to describe the dedication from a personal phone call by the president to each and every employee that was onsite. My mom was diagnosed with stage 4 cancer and they literally moved mountains to install a generator quickly and efficiently. They followed their timelines and showed up exactly when they said they would. There was zero headache on our part and we could focus on providing my mom the comfort care she needs. This company was outstanding.

When lightning hit our Generac, Grasten was very quick to repair it.

Technicians are always friendly and efficient with their work.

I gladly recommend them . They did a great job of installing and maintaining my generator. I have recommended them to everyone in my subdivision.

Service has been top notch for the past 2+ years since we got the unit. Service man is always on time. They all have been very friendly, well mannered. Especially Kory…terrific person.

Techs seem to be experienced, on time and courteous and get the job done. Thanks

They are always there when promised. The companies personnel returns phone calls promptly and usually I am able to talk to service dept or get technical help when needed.

Grasten showed up with-in hours to replace my battery before Harvey hit. They are and will always be my go to people.

Your did an excellent job and when you put the unit it went just as plan to what your service personnel said it would