Customer_Review

Have used Grasten for the original install and servicing of our generator. Product and associated work and customer service has always been excellent. Recommend to anyone need a generator or service.

Reliable, professional, great customer service

Very forthcoming in pricing expectations. Had an issue with our generator that it wouldn’t start after an outage. Even though we were past the warranty and not under a maintenenace contract, they came out to fix it that morning. I have been under contract ever since.

…they stand behind their product – the installation was excellent. The product adds piece of mind and we have “enjoyed” power outages now for several years.

Very efficient, on time , courteous ,

Install a year and a half ago went without a hitch. Grasten obtained all permits and was present for each phase. Their technician, Jordan, was on time, professional and answered questions I had without hesitation. We haven’t had any problems, but based on what Grasten has done so far, I don’t doubt they would stand by the product (General Whole Hose Generator)

I like their yearly contract option for service. This really helps us not to forget to get our generator serviced regularly. I also like the fact that when they say they are showing up they indeed show up. I also like the fact that their folks are always friendly, helpful and efficient.

On time. Quick low estimates. Very courteous.

Everything from the sales to the service. Very professional.

Great service, value and people. They were competitive and did exactly what they said they were going to do on the schedule they said.